Massachusetts Division of Insurance
Your state insurance department can help you understand your rights, file complaints against insurers, and access external review processes.
Consumer Assistance Programs
Free programs that can help you understand your health coverage options and resolve insurance problems.
Consumer Assistance
Health Care For All Consumer Health Helpline
Phone: 800-272-4232
Visit Website (opens in a new tab)SHIP (Medicare Assistance)
Serving the Health Insurance Needs of Everyone (SHINE)
Phone: 800-243-4636
Visit Website (opens in a new tab)Medicaid Resources
MassHealth
Phone:
800-841-2900
External Review Available
Massachusetts offers an independent external review process for health insurance denials. This is a free or low-cost way to have your denial reviewed by an independent third party.
Learn About External Review (opens in a new tab)Additional Resources
Other organizations that may be able to help with health coverage issues.
Health Law Advocates (opens in a new tab)
Free legal help with health coverage issues
Massachusetts Legal Aid (opens in a new tab)
Legal services directory
Need Help With a Health Insurance Denial?
Our free AI-powered tool can help you generate a compelling appeal letter in minutes.
Disclaimer: The information on this page is provided for informational purposes only and may not be current. Contact information and program details change frequently. Please verify current details directly with each organization. Fight Health Insurance is not affiliated with any government agency or the organizations listed on this page. This is not legal advice.