Texas Department of Insurance
Your state insurance department can help you understand your rights, file complaints against insurers, and access external review processes.
Consumer Assistance Programs
Free programs that can help you understand your health coverage options and resolve insurance problems.
Consumer Assistance
Texas Department of Insurance Consumer Help Line
Phone: 800-252-3439
Visit Website (opens in a new tab)SHIP (Medicare Assistance)
Texas Health Information Counseling and Advocacy Program (HICAP)
Phone: 800-252-9240
Visit Website (opens in a new tab)Medicaid Resources
Texas Health and Human Services Commission (Texas Medicaid)
Phone:
877-541-7905
Medicaid Ombudsman
Texas HHS Office of the Ombudsman - Managed Care Assistance
Phone: 866-566-8989
Learn MoreExternal Review Available
Texas offers an independent external review process for health insurance denials. This is a free or low-cost way to have your denial reviewed by an independent third party.
Learn About External Review (opens in a new tab)Additional Resources
Other organizations that may be able to help with health coverage issues.
Texas RioGrande Legal Aid (opens in a new tab)
Free legal services in South and West Texas
Lone Star Legal Aid (opens in a new tab)
Free legal services in East Texas
Every Texan (opens in a new tab)
Health care policy research and consumer advocacy
Need Help With a Health Insurance Denial?
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Disclaimer: The information on this page is provided for informational purposes only and may not be current. Contact information and program details change frequently. Please verify current details directly with each organization. Fight Health Insurance is not affiliated with any government agency or the organizations listed on this page. This is not legal advice.